General Questions
Q: Which areas do you cover?
A: Our Cornwall flat pack furniture assembly service covers St Austell, Bodmin, Launceston, Looe, Newquay, Truro, Falmouth, Penryn, Redruth, Helston & St Ives.
Need us to travel further? Please get in touch to ask: enquiries@flatpackdan.com.
Q: How do I make a booking?
A: Please complete the online enquiry form. We will require a list of items you would like assembled, along with your postcode. We then send you a fixed price quote for the work. Once you approve the quote, we’ll arrange a convenient time for assembly.
Please note: We send all quotations and booking confirmations by email.
Q: What types of flat pack items do you assemble?
A: We assemble a wide range of flat pack furniture including bookcases, wardrobes, beds (including bunk and ottoman beds), desks, chairs, sofas, dining tables, shelving units, plus fitness and gym equipment, including treadmills and exercise bikes.
Q: Do you assemble furniture from all brands?
A: Yes, we have extensive experience with popular brands such as IKEA, Argos, Habitat, Next, Bensons for Beds, Dunelm, Wayfair, The Range and many others. Wherever you have purchased your items we can help with assembly.
Q: What are your working hours and scheduling options?
A: We offer flexible booking slots to suit your schedule, from Monday to Saturday. Our team will always arrive within a one-hour time slot at the arranged time.
Q: How is pricing determined?
A: We charge a fixed price per item, so you know the exact cost upfront with no hidden fees or hourly rates. This makes budgeting simple and transparent.
Q: When and how do I pay?
A: Payment is collected after the job is completed. We accept cash, bank transfer, debit, or credit card. You will receive an invoice via email. Card payments are dealt with securely by Sage Accounting and Stripe.
Service Details
Q: Do you bring your own tools?
A: Yes, our team comes fully equipped with all necessary tools to complete the assembly efficiently.
Q: What happens if parts are missing or damaged?
A: If minor parts such as bolts and screws are missing, we may be able to replace these with spares that we carry. For major missing or damaged components, we provide a report so you can address the issue with your furniture supplier or retailer.
Q: Do you dispose of packaging materials?
A: We do not carry a commercial waste disposal licence, so unfortunately we are not able to remove packaging from your premises. However, we will separate all recyclable packaging such as cardboard from general waste, ready for your home recycling collection.
Ready to get a free quote? Click the button below and we’ll get back to you today, (open 9am to 6pm).