FAQ

Why choose Flat Pack Dan?

• We charge per item and not by the hour

• Appointments available from 9am to 9pm, 7 Days a week

• Complete assembly, disassembly & reassembly service

• 10 years professional flat pack assembly experience

• Free fixed price quotations

• Exceptional customer service and value for money

What areas do you cover?

We are based in Brighton & Hove and cover all areas of East and West Sussex.

We also cover some areas of Kent and Hampshire.

How much do you charge?

Our minimum charge is £25.

We offer a fixed assembly price on hundreds of popular flat pack items from all the major retailers, based on assembly time.

Please ensure you give as much information as possible when making an enquiry, including the manufacturer and item numbers of your flat packed products, so that we can provide you with an accurate quote.

Please visit the Price Guide page for more information.

How soon can you assemble my furniture?

We can usually assemble your flat pack items within 24 hours of you accepting our quote.

For your convenience, appointments are available between 9am and 9pm, 7 days a week.

What happens if there are parts missing or my furniture is damaged?

In most cases, if an item of flat packed furniture is missing a couple of screws or commonly used parts, we can usually supply replacement parts for a small cost.

However, if your items are found to be damaged, you will need to contact the retailer or manufacturer to resolve the problem.

What methods of payment do you accept?

We currently accept cash, cheque, PayPal or by direct bank transfer.

Payment in full is required upon completion of work, unless otherwise agreed.

We are currently unable to accept credit or debit cards.

Contact us now for your free quote:

• Office: 01273 772792 (9am to 6pm)

• Mobile: 07887 571574 (24 hours)

• Use the quote form to the right of this page

• Or email us directly at: enquiries@flatpackdan.com

We’re on call 7 days a week and ready to respond to your enquiry